How do I submit my availability?

Caregiver availability is submitted through the Homestead website via the monthly Availability forms. It is the expectation of each Homestead Caregiver that this is completed by the 10th of each month. For example, submit your March availability by February 10th. The Homestead Business Administrator will send text message reminders prior to the due date for those who have not yet submitted the form.

Even if you do not plan to work the month ahead, please still submit a form communicating that.

If after you have submitted your availability form, you have modifications to make to your original form, please resubmit another form with the new additions.

When do I get my schedule?

You should receive your schedule for the upcoming month by 15th of each month. Once all schedules are completed, the Homestead Business Administrator will send you your individual schedule via text. This will also be accessible on the Axis Care app (although you can only see 14 days in advance).

After you have received your schedule, you will have three days to communicate any modifications you need made. This is done via the Schedule Change form on the Homestead website.

Where can I find details for my upcoming visit?

Details for your scheduled visits, such as shift times and locations, are located within the Axis Care app.

Details about the client are located in the plan of care. Select your upcoming visit from the schedule and then click the tab which is labeled “Forms”. From here, select “Homestead Care Group - Client Plan of Care” to review the current care plan.

What do I do if I can no longer work a scheduled shift?

If you can no longer work a shift you were initially scheduled for, a Schedule Change form will need to be submitted. This can be found on the Homestead website within the Current Caregivers tab.

When do I get paid?

Paychecks are directly deposited bi-weekly on Fridays. Pay periods beginning Sunday of week one and end on Saturday of week two.

When I have a question not answered by the FAQ, who do I contact?

For all scheduling or caregiver visit related matters please contact the Homestead Business Administrator, Nick Monge. This includes missed punches, schedule conflicts, and requested days off.

For all matters related to clients please contact the Homestead owners, Marion and Stephanie. Please include both in the chat when messaging.